Aircraft altimeter on a workbench in the CIA instrument shop

Contact CIA / Request service

Fleet and EMS operators, agencies, flight schools and owners: request a repair, a replacement or an upgrade quote here, or reach the Show Low shop directly.

Request a quote Call (928) 537-8400

Quick contact

Reach the Show Low shop

Prefer to talk it through? Call or email, and we'll help you decide whether to repair or replace. Quick answers on part numbers, packing and Castleberry gyros are in the FAQ.

Service request

Request service or a quote

A few details about your company and the instrument are all our sales team needs to get started. If you have them, include the manufacturer and part number from the data plate.

Required field

Service needed

Repair Bench repair Overhaul Complete overhaul Exchange When downtime matters Replace / upgrade New instruments and avionics Quote Price a part number

Company and contact

Company name

Flying privately? Your own name is fine.

Contact name

Who we should ask for when we follow up.

Company address

Street, city, state and ZIP, plus the country if you're outside the US.

We'll send your quote options here.

Phone

For a quick answer when you need one.

The instrument

Instrument type

Manufacturer

Part number

How can we help?

What the instrument is doing (or not doing), what you'd like quoted, or the upgrade you have in mind.

Sending an instrument

Ship it to Show Low

Send instruments for repair, overhaul or exchange to our shop in Show Low, Arizona.

Send a service request first
Use the service request form so we know what's on the way.
Pack it for the trip
Follow the packing guide, and put a copy of your request in the box.
Questions before you ship?
Call (928) 537-8400 or email sales@ciamfg.com.

Ship to Show Low, Arizona

Castleberry Instruments & Avionics 700 N. 40th Street
Show Low, AZ 85901

Packing guide

How to pack an instrument

Instruments are built to take vibration in the panel, not drops in a parcel hub. A few minutes of careful packing protects the gyro bearings, pressure diaphragms and cover glass.

A gyro stenciled Handle like eggs in its mount on the test bench — Stenciled on a gyro in the shop, and good advice for the trip.

Every instrument

Use a sturdy box with at least 2 inches of foam or bubble wrap on every side. Skip packing peanuts: they shift, and the instrument settles to the bottom.
Pack it face up, with the cover glass and knobs wrapped.
Sending more than one? Keep the instruments from touching.
Ship with tracking, and insure the package for the instrument's value.
Put a copy of your service request in the box.

Gyro instruments

Let the gyro spin down completely before you remove it. It can keep spinning for several minutes after the power is off.
Cap the air fittings on vacuum instruments.
Double-box it: pack the wrapped gyro in a small box, then cushion that box inside a larger one.
Mark the box fragile. Gyros should be handled like eggs.

Pressure instruments

Cap the pitot and static fittings, and don't blow into them.
Use caps or plugs on the fittings rather than tape, which can leave adhesive inside.
Note what failed in your request, such as a missed 24-month check or a reading off field elevation.

Castleberry Instruments & Avionics

700 N. 40th Street, Show Low, AZ 85901 · (928) 537-8400 · sales@ciamfg.com